Reference

Terms Conditions That Govern Your Account

These terms set out the rules between you and hoki122 when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the lobby.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated terms take effect on publication
hoki122 Terms Conditions That Govern Your Account
CONTACT CHANNELS

How to Reach Us About These Terms

Questions about account rules, deposit conditions, or any clause in these terms go directly to our support team. We keep three contact paths open so you can reach us on whichever channel fits your schedule — whether that's a quick live chat while you're on mobile or a detailed email if the matter needs documentation.

Live Chat Start a live chat session from any page inside your account dashboard. Available during our published support hours for account and terms queries.
Email Support Send a detailed query to our support address for written correspondence. Useful when your question requires account documentation or a written record.
Help Centre Browse the help centre for answers to common terms questions — account eligibility, wallet rules, and what happens when a term is updated.
ACCOUNT INTEGRITY

How We Manage Your Account Data and Security

Your account data is handled with access controls that limit which internal systems can read it. We keep this consistent across every login, whether you're on Android or desktop. Here's how the key areas work in practice.

Data Retention

We retain account and transaction records for as long as required under applicable law and our internal audit policy. You may request access to your own data via the contact paths above.

Cookies & Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby state. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact us immediately so we can freeze and review the account.

Requesting Changes

To update registered details — including your wallet number for DANA, OVO, or GoPay withdrawals — submit a verified request through live chat or email with the required account confirmation.

Common Questions About Our Terms

These are the questions we get most often about how our terms work — from account eligibility to what happens when the rules change.

These terms apply to every person who opens or accesses an account on hoki122. Access is subject to local law and is available only where permitted in your eligible region.

Revised terms are published on this page and take effect immediately on publication. Continuing to use your account after an update means you accept the new version.

No. Accounts are registered to a single person and are non-transferable. Sharing login credentials or opening duplicate accounts is a breach of these terms and may lead to suspension.

Reach out to support via live chat or email with your account details. We'll process your data access request in line with applicable law and confirm the timeline in writing.

Contact support immediately through live chat. We can freeze your account for review, check session logs, and walk you through the OTP re-verification process to restore secure access.

Submit a verified change request via live chat or email. You'll need to confirm your identity before any wallet number linked to withdrawals is updated on your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.